From the moment I entered Russo's Chapel in Hillside, I felt comforted and supported. Our family went in not knowing much about planning a funeral and the Staff helped us by gently explaining the process and patiently answering questions. The Staff at Russo's was professional at every level. After my mom passed, the person who picked up her body set the right tone by being patient with the family from the beginning. The Office Manager recommended a company that produced a beautiful printed obituary. I received multiple positive comments on the "natural" appearance of my mother during her funeral service. From the Funeral Director to the Office Manager, and the Service Coordinators, our family was treated with kindness and respect. Our guests were very complementary of the facilities, with many noting how spacious the chapel seating was for guests. I highly recommend the use of Russo's Hillside Chapel as a place to have a funeral service for your loved one.
A big thank you to Mr. Joe Russo and entire staff, for all the help during our very hard time with my Father’s passing, Mr Russo and staff made the process of My father services like family constantly going above a beyond with accommodations regarding his transfer to Mexico , his final resting place. We will forever be grateful to Russo Hillside Chapels.
Samantha helped us immensely with the process of my Brother's funeral. This was the first time we had to plan for a service. She answered each and every question we had. Everything was beautifully done. The staff was absolutely amazing to us. Thank you from the bottom of our hearts.
We highly recommend Russo's Hillside Chapels for World Class Service during the most difficult time in a Family's life. Joe Russo took such amazing care of our Family, and went to great lengths to educate and advise us on all of the available options. Our heads were spinning with such sadness and grief over our Family's loss and Joe continued to stand by our side and explained all of the intricate details so that we could all agree as a Family and be assured on our decisions. If it wasn't for Joe, we could NOT have gone through this horrific time and plan a proper service accordingly! THANK YOU JOE RUSSO!!!
Our parents had unexpectedly passed away within 3 weeks of each other. You could imagine how distraught our family was. We all knew and agreed that Russo's Hillside Chapels was the only place that would properly honor and memorialize our parents. As soon as we contacted Joe Russo he literally took us by the hand and walked us through this entire process step by step. Joe never left our side until we fully understood each and every option that were available. Joe educated all of us on every protocol and provided his undivided time and attention throughout this entire process. Joe was on the phone with the Cemetery Personal, Church Representative, and Music Director to assure that everything came together seamlessly. Joe always made himself available for my siblings and I morning, noon or night. We are so grateful and appreciative for all that Joe Russo has done for our parents and for our Family during this horrible time. Joe has gone above and beyond and we cannot THANK him enough. We could NOT have gone through this tragedy without Joe Russo on our side. We extremely recommend Russo's Hillside Chapels for their high quality services, professionalism and support!
Thank you to Joe and Tony at Russo’s. We had my dads service during Corona times but they made his wake and funeral special. They offered gentle suggestions during this time and made my dad look wonderful. I highly recommend Russo’s.
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